New sales & referrals onlyWhatsApp or call 0330 133 3043
Existing customersCustomer Service 0344 800 1999
EXPERT HELP, FROM THE START

Feel confident.
From day one.

A helpful conversation. Professional installation. ADT monitoring around the clock. Here’s how we help you feel at home with your security.

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An ADT engineer greeting a homeowner at her front door, with the ADT van behind him
YOUR JOURNEY TO A SAFER HOME

We’ll take care of the setup.

You don’t need to choose every sensor yourself. We’ll help you understand the options.

01

Start with your free quote

Share your contact details and postcode. An adviser will discuss your home, daily routine and the protection you’re looking for.

02

Choose with confidence

Review the proposed equipment, installation, monitoring, ongoing costs and contract terms before deciding.

03

Let your engineer handle it

An ADT engineer fits your equipment, checks the system and shows you how to use the controls and app.

ADT engineer fitting the familiar yellow box to a home
PROFESSIONALLY INSTALLED

Thoughtfully fitted.
Clearly explained.

Your engineer considers your property and the agreed system, finds suitable positions for your devices, and gets everything ready to use.

  • Equipment fitted and checked
  • Controls and app explained
  • Compatible features configured for you
  • Time to ask questions before handover
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24 HOURS A DAY. EVERY DAY.

More than an alarm
making a noise.

ADT’s monitoring service follows your plan’s response procedure when your system sends an alarm signal.

Your system detects an event

An armed sensor signals the alarm system when it detects a relevant event.

ADT receives the signal

The monitoring team is available 24/7, throughout the year.

Your plan guides the response

Response options can include contacting keyholders or the police, depending on the plan and applicable conditions.

Your adviser explains the monitoring options, eligibility and conditions for your home before you commit.

A LITTLE MORE REASSURANCE

Good questions.
Clear answers.

New sales & referrals

Interested in ADT for your home, or referring someone? Message or call our sales hotline.

For new sales and referrals only.

Already an ADT customer?

For help with your existing system, account or service, please call ADT Customer Service.

Customer Service0344 800 1999
I’m already an ADT customer. Who should I contact?

Please call ADT Customer Service on 0344 800 1999 for help with your existing system, account or service. Our sales hotline is for new sales and referrals only and cannot help with customer service enquiries.

Who will install my security system?

Your system is professionally installed by an ADT engineer. They’ll position and set up your equipment, show you how to use it and help you get comfortable with your new home security system.

Is the quote really free?

Yes. Requesting your quote is free and you are under no obligation to proceed. Your adviser will explain the equipment, installation charges, ongoing costs and contract terms before you decide.

What does 24/7 monitoring mean?

Your system is connected to ADT’s monitoring service around the clock. When it sends an alarm signal, the team follows the response procedure for your chosen plan. Keyholder, police and private security response options depend on the package and applicable conditions.

Can I control the alarm from my phone?

With a compatible system and the ADT Smart Services app, you can set or unset your alarm and receive notifications remotely. Camera viewing and other features depend on the equipment and services included in your package.

How much will my system cost?

That depends on your home, equipment and monitoring plan. Your personalised quote will set out installation and ongoing charges, plus any relevant offer terms. We’ll help you understand the options before you commit.

What happens after I enquire?

An ADT Security Solutions adviser will contact you about your home security requirements. They’ll discuss your options and help arrange a free quote. Your details are handled in line with our privacy policy.

LET’S PROTECT WHAT MATTERS

More living.
Less worrying.

Your peace of mind starts with a conversation.

Get my free ADT quote
New sales & referrals onlyWhatsApp or call 0330 133 3043
Get a free quote